THE TERM WORKFORCE ADMINISTRATION REFERS TO THE FOLLOWING SET OF HR FUNCTIONS AND ACTIVITIES :

  • DEVELOPMENT, MAINTENANCE AND OPERATIONS OF HR INFORMATION SYSTEMS.

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  • SUPPORT ON DEVELOPING POLICY AND PROCEDURE.

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  • EMPLOYEE AND MANAGE SELF-SERVICE AND CUSTOMER SERVICES.

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  • EMPLOYEE DATA MANAGEMENT AND RECORDS RETENTION.

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  • OUTSOURCING WORKFORCE ADMINISTRATION IS OFTEN CONSIDERED THE                          FOUNDATION FOR THE OUTSOURCING OF MANY OTHER FUNCTIONAL AREAS. IN FACT,      MANY FUNCTIONAL AREAS WITHIN HR, SUCH AS COMPENSATION ADMINISTRATION          AND PERFORMANCE MANAGEMENT, ARE TYPICALLY OUTSOURCED ONLY IN                          CONJUNCTION WITH WORKFORCE ADMINISTRATION.